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FAQs

Where can I find the Nutritional Information for the product I'm interested in?

Nutritional information for the majority of our core product range is available on our website under the product details section for each specific product. From time to time we list seasonal items on our website for which nutritional information would not be readily available. Also because a variety of recipes may be used in our wedding chocolates, it would not be possible to provide nutritional information for these items.

If however you are interested in any one product in particular, which does not have nutritional information listed on our site, then please contact us directly by email on weborders@lilyobriens.ie and we will try to rectify this in the future.
Do your chocolates contain hydrogenated fats?

We have worked tirelessly over the past number of years to ensure that any of our raw materials and ingredients do not contain hydrogenated fats. We have finally reached a point where we can state that none of our products contain hydrogenated fats and that's something we're really proud of!
Where are your chocolates available in the UK?

Lily O'Briens chocolates are available in all major retail chains in the UK, including

  • Waitrose
  • Tesco
  • Co-op
  • Asda
  • Morrisons
  • Debenhams
  • Boots

Availability may vary at different times of the year and depending on the size of the store in question, however seasonal periods (such as Christmas and Easter) are times of high availability throughout the UK.
Where are your chocolates available in Ireland?

Lily O'Brien's chocolates are available in all major retail outlets in Ireland including Dunnes Stores, Supervalu, Tesco, Centra and Spar outlets, as well as many of the best independent retail outlets across the country.
Are your chocolates suitable for vegetarians?

Yes! All of our chocolates are suitable for vegetarians.
How should I store my Lily O'Brien's Chocolates?

We recommend that you store your chocolates in a cool, dry place between 15- 18 degrees celsius away from strong sunlight, odours or heat.

While we generally do not recommend the refrigeration of our chocolates, it is entirely a matter of personal preference.
How long will my Lily O'Brien's Chocolates remain fresh?

Because we overwrap our chocolate collections to seal in the freshness, they are generally assigned between 6-12 months shelf life. All of our collections have best before date information clearly marked on the packaging.

Please store your Lily O'Brien's chocolates according to our recommendations(i.e. in a cool, dry place away from any strong sunlight, odours or heat)in order to ensure that they remain fresh and delicious for as long as possible.
How can I track my order?

When your order has been shipped you will receive an email with your tracking number.

You can track the location of your delivery through one of the courier links below;

  • Free / Standard Delivery - please visit GLS here
  • For Express or USA Delivery - please visit DHL here

For more information on your order please contact our team on weborders@lilyobriens.ie or by calling +353 45 486 800.